E-commerce businesses in the United States are growing faster than ever, but with that growth comes operational pressure. Product listings, order management, returns, customer inquiries, analytics, and supplier coordination can quickly overwhelm even the most organized teams. To stay competitive, many U.S. companies now rely on a Filipino virtual assistant to streamline these critical workflows while controlling overhead and maintaining high-quality service.

Daxko is a powerhouse in the SaaS world, overseeing a portfolio of brands and generating multi-billion-dollar revenues.

A decade ago, United States companies were outsourcing a range of back office functions, often to India or the Philippines, with a focus on reducing salary costs and saving money on wages. These roles were primarily focused on lower-skill and entry-level desk jobs and white-collar functions, that required a high level of human labour, eg. call centre agents, data entry order processors, bookkeepers and IT level one help desk.